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Manchester Emergency Operations Center

April 15th, 2020 · No Comments · City Library, Main Branch, West Branch

Situation Report Highlights

On March 2, 2020, The City of Manchester activated the Emergency Operations Center (EOC) on the same day that New Hampshire announced the first presumed positive case of COVID-19.

Each week starting 3/2/20, the Manchester EOC has continued to monitor and respond to the spread of COVID-19.

  • The City established a Hotline (603-668-1547) which operates Monday through Friday from 9:00 a.m. – 3:00 p.m. for general questions related to COVID-19 and for assistance with basic needs.
  • Manchester’s Health Department began checking long-term care facilities and childcare programs making sure that each facility has enough resources and personal protective equipment.
  • A walkthrough was conducted by the EOC of the SNHU Arena alongside the NH National Guard and the State Medical Examiner’s Office, for fatality management.
  • Planned for an alternative site for the New Horizon Shelter to support social distancing of existing clients for illness prevention.
  • Continued communication with leadership at our local hospitals to outline surge planning for the Greater Manchester Alternative Care site.
  • Requests have been sent consistently to the State EOC for equipment and the PPE request process has been streamlined in coordination with the State EOC.

The Manchester EOC has been hard at work tracking COVID-19 Cases and Deaths.  In addition, the EOC has been coordinating with MHD, MFD, MPD, SNHU, the National Guard, NH DHHS, Elliot, CMC and D-H to provide an Alternate Care Site to care for 250 patients off campus from the hospitals.  The City and area hospitals have also provided thousands of supplies, including beds in their collaboration to prepare for a surge of patients in need of care.

  • The City of Manchester COVID-19 Hotline was established to support testing access for symptomatic residents in the Greater Manchester area without a primary care provider.

To access the complete report, click on this link to the City’s website: 

Wash your hands and stay safe!

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